Flat Preloader Icon

Welcome to LinkUp Smart Home Solutions

Privacy Policy

Privacy Policy of LinkUp Control App

Last Updated: 15 October 2023

This Privacy Policy (“Policy”) describes how LinkUp Smart Solutions Sdn Bhd (“we,” “us,” or “our”) collects, stores, uses, and shares your information when you use our LinkUp Control app (“App”), which facilitates home automation by connecting to a device in your home.

1. Information Collection and Use

We collect the following types of information:

  • Personal Information: We collect personal information such as your email and mobile number when you create an account on our App. This information is necessary for the provision and ongoing management of your account.
  • Usage Information: We track user activity within our App using Firebase Analytics to improve our services and provide a better user experience.
  • Crash Reports: Information about crashes is collected and sent to a third-party service called Sentry for monitoring and improving the stability of our App.

2. Consent

By using our App, you consent to the collection, storage, and use of your information as described in this Policy.

3. Data Protection

We implement practical and security measures to ensure your data is safe and secured as required by the General Code of Practice issued by the Personal Data Protection Commissioner of Malaysia1.

4. Information Sharing

We do not share your personal information with third parties, except for the purposes of monitoring and improving the stability of our App as mentioned above.

5. Children’s Privacy

Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 181.

6. Changes to this Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Policy.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at: [hello@linkup.my]